Position title
Delta Remote Customer Service WFH Jobs
Description

HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)

The Reservations Reporting & Analytics group plays a certain evaluation of huge volumes of facts to expand actionable insights that power operational performance, development in consumer satisfaction, and revenue.  We are searching for an exceedingly prepared and detail-orientated expert to sign up for our group withinside the position of Analysis Enablement and Governance Specialist. The number one obligation of this position can be to set up and hold a strong governance framework that aligns with the enterprise's excellent practices and allows divisional stakeholders to behavior evaluation and expand enterprise insights. That governance consists of the improvement of techniques, forums, and virtual assets to align analytical stakeholders throughout the department. You will play a crucial position in making sure the constant adoption, use and know-how of reservations uncooked facts, licensed tables and dashboards thru described governance techniques and assets. Your know-how in facts analytics, education, and extrude control can be instrumental in empowering our groups to leverage facts-pushed insights and make knowledgeable decisions. If you've got got an ardor for allowing others to liberate the energy of analytics, this position is for you.

Job characteristics and key responsibilities:

Analytics Governance:

  • Develop and put in force facts governance policies, standards, and tactics to sell constant use and know-how of RES facts, licensed tables and dashboards
  • Create assets for the department that drives know-how of our metrics, readability on suitable facts units to apply primarily based totally on their evaluation desires, audit and hold a listing of divisional dashboards making sure clean possession and cognizance throughout the enterprise
  • Develop techniques to control adjustments to key licensed tables
  • Develop, control and hold facts dictionary, metric calculations/methodologies, and licensed desk dictionaries for divisional use
  • Collaborate with cross-practical groups to outline possession, responsibilities, and responsibility throughout diverse enterprise and product analysts
  • Establish facts governance metrics and key overall performance indicators (KPIs) to reveal and file the effectiveness of facts governance practices
  • Collaborate with IT groups to make certain facts governance necessities are incorporated into facts systems, applications, and techniques
  • Stay up to date on enterprise trends, rising technologies, and regulatory adjustments associated with facts governance, and propose changes to the facts governance framework as needed

Analytics Process Improvement:

  • Collaborate with stakeholders to become aware of present analytics techniques, ache points, and regions for development
  • Develop and record excellent practices, well known working tactics, and suggestions for analytics techniques and workflows
  • Streamline and automate analytics techniques in which viable to decorate performance and accuracy

Change Management and Adoption:

  • Create extra control techniques and plans to sell the adoption and attractiveness of analytics gear and methodologies
  • Identify and deal with ability obstacles or resistance to extrude, participating with stakeholders to expand answers and mitigation techniques
  • Develop verbal exchange materials, inclusive of newsletters, emails, or intranet articles, to teach and interact with personnel at the advantages and price of analytics
  • Monitor and examine the adoption and usage of analytics gear and techniques, offering normal updates and reviews to control

Stakeholder Engagement and Support:

  • Act as a dependent on guide and challenge count number professionals on analytics-associated matters, offering steering and aid to stakeholders throughout the enterprise on facts governance techniques, gear, and excellent practices
  • Engage with enterprise gadgets and departments to recognize their analytics desires and necessities, aligning enablement efforts accordingly
  • Collaborate with analytics groups to become aware of possibilities for cross-practical collaboration and know-how sharing
  • Address stakeholder inquiries, concerns, and requests associated with analytics enablement, making sure to spark off and powerful resolution
  • Conduct education and cognizance packages to sell a facts-pushed way of life and foster know-how of facts governance standards amongst personnel
  • Serve as a topic count number professional and take part in facts-associated projects, making sure adherence to facts governance standards and practices

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

  • Candidates for this function need to have at minimal a Bachelor's diploma in Data Science, Business Analytics, or Information Systems or associated subject and 3+ years of applicable work experience
  • Proven experience as an enterprise analyst with a robust know-how of facts governance
  • Strong know-how of analytics gear and technologies, inclusive of facts visualization gear, statistical software, or facts control platforms
  • Proficiency in facts evaluation strategies and programming languages, inclusive of SQL, SAS, Python, or R
  • Strong know-how of facts governance frameworks, facts pleasant control, facts privateness regulations (inclusive of GDPR), and enterprise excellent practices
  • Familiarity with extra control standards and methodologies, with the capacity to navigate organizational dynamics and power adoption
  • Periodically evaluate techniques and make use of enterprise excellent practices to power non-stop development
  • Excellent verbal exchange and interpersonal skills, with the capacity to construct relationships, foster collaboration, affect stakeholders and ardor for training and mentorship
  • Self-Starter with the capacity to work independently, prioritize tasks, and meet time limits in a fast-moving environment
  • Detail-orientated attitude with a focal point on accuracy and pleasant deliverables
  • Must be acting satisfactorily in modern-day function
  • Consistently prioritizes protection and protection of self, others, and private facts
  • Embraces various people, thinking, and styles
  • Possesses an excessive faculty diploma, GED, or excessive faculty equivalency
  • Is a minimum of 18 years of age and has the authorization to work inside the United States

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

  • Experience with airline enterprise and making contact with middle operations
  • Experience in analytics, using adoption, facts governance and extra control
Responsibilities
Qualifications

High School

Job Benefits
  • 401(k) with beneficial enterprise contributions of as much as 9%
  • Paid time without work together with vacation, holidays, paid non-public time, maternity, and parental leave.
  • Comprehensive fitness benefits together with medical, dental, vision, short/long time incapacity, and lifestyle benefits.
  • Family care help thru fertility assistance, surrogacy and adoption help, lactation assist, sponsored backup care, and applications that assist with cherished ones in all stages.
  • Holistic Wellbeing applications assist physical, emotional, social, and monetary fitness, together with getting entry to a worker help application imparting assistance for you and all people in your household, unfastened monetary coaching, and substantial sources assisting intellectual fitness.
  • Domestic and International space-to be had flight privileges for personnel and eligible own circle of relatives members
  • Career improvement applications to gain your long-time period professional dreams.
  • World-huge partnerships to interact with network providers and modern dreams created to attention on sustainability and decreasing our carbon footprint
  • Business Resource Groups were created to attach personnel with not unusual place pursuits to sell inclusion, offer angle, and assist put into effect strategies
  • Recognition rewards and awards thru the platform Unstoppable Together
  • Access to over 500 discounts, area of expertise financial savings, and voluntary advantages thru Deltaperks together with automobile and inn leases and auto, home, and puppy insurance, felony services, and childcare
Employment Type
Full-time
Education

High School

Experience

2

Industry
Private
Job Location
1030 Delta Blvd, Atlanta, GA, 30354, United States
Remote work from: USA
Working Hours
8
Base Salary
$18-$25 Per hour
Date posted
March 14, 2024
Valid through
December 19, 2023
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